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How We work
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SPECIFIC
BUYER FAQs
ANSWERS TO
BUYER FAQs
1)
Can I list a highly technical specification?
Your specification can be as long as you want, and can include pictures
and illustrations.
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2) What if I am unsure exactly what specifications
to include, for example, category. Do you offer assistance?
Your specifications are likely to fall into a main category, followed
by smaller sub-categories. So long as you enter the main category
accurately, you will be attracting the right genre of seller. If
you do need assistance in this area, we can be contacted at info@tenderbid.co.uk
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3)
Do I have the right to choose who bids for my business?
All auctions are carried out on an anonymous basis, which ensures
competitive bidding. You can, however, specify sellers who you do
not wish to participate, and we will exclude them from the bidding
system. Similarly, you can nominate those sellers who you would
like to participate. (See Q7)
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4)
Do I have to take the lowest bid?
You do not have to accept the lowest bid. Once the auction has been
concluded, you can review the bids and decide for yourself with
whom you would rather do business. It may be that, for whatever
reason, you would not want to trade with the winner, therefore,
it is discretionary.
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5)
Can I stop the auction at any time?
Yes, however, if such a situation arises within 120 hours of the
scheduled start of the auction, a fee would still be payable in
the sum of 50% of the commission that would have been charged had
the auction been held, and a fee of £100 for the withdrawal
of a Direct auction.
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6)
How do I know that I am getting the best price for a given product
or service?
The very nature of an auction ensures that you obtain the best price
for goods/services in the market at that point in time.
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7) What about sellers who currently supply my Company?
It really makes no difference as to whether or not you are already
trading with a participating seller, because bids are made anonymously.
The bidder will not know who you are until the conclusion of the
auction, (see also Q4).In any event, it is more than likely that
you will be purchasing their goods/services at a lower rate than
previously. Therefore, it is advisable to include existing suppliers
in the list of potential bidders prior to the auction.
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8)
How do I start an auction?
By deciding what you wish to purchase and posting the specification
on the site. When we have checked the details, we schedule a date
for the auction, with your approval. The auction process is automatic.
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9)
How do I receive responses from sellers?
Any responses from sellers are channelled through Tenderbid prior
to the auction. We conduct the auction on your behalf, each bid
appears on the screen as it is made, until the expiration of the
time allowed. You are then put in touch with the successful bidder.
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10)
What if I need to ask the seller a question?
You can communicate with sellers through Tenderbid, by email, fax,
telephone, or post.
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